Hello Roberto,
Yes, I am able to successfully create a opposite route, with “Route Editing”. It looks like this issue is with “Route Generation” tool.
Of course, I can setup a call in the coming week. Let me know your suitable time on Wednesday or Thursday. I have un-limited access to Skype only. No WebEx/Microsoft Teams. Let me know if it is OK with you.
I have raised a few more questions on the forum. They are un-answered.
Could we discuss about the above two questions too?
Regards,
Swati.